Auto-provisioning a VoIP user agent

The user scans a QR code with their camera and Zopier’s “Zoiper Mobile” application converts this into the address of the user’s SIP registrar, their username, their password, … . [Keating 2012]

Examples of using this application, the format of the URL which a SIP provider can send a customers, and the web page that can be filled out to create a QR code are shown at [Mundy 2012].

Slide Notes

[Keating 2012] Tom Keating, ‘Auto-Provision VoIP Softphone with QR Code’, TMCnet Bloggers, 10-Aug-2012. [Online]. Available: http://blog.tmcnet.com/blog/tom-keating/voip/auto-provision-voip-softphone-with-qr-code.asp Links to an external site. . [Accessed: 05-Aug-2015]

[Mundy 2012]

Ward Mundy, ‘PIONEERS - QRcode Configurator for Zoiper | PBX in a Flash Forum’, 09-Aug-2012. [Online]. Available: http://www.pbxinaflash.com/community/index.php?threads/qrcode-configu rator-for-zoiper.13920/ Links to an external site.. [Accessed: 23-August-2012].

Transcript

[slide70] So another problem becomes the problem of how do I provide voice service to a new customer? And this company introduced something called Zoiper Mobile. And the idea here is that you give your customer a QR code, you're familiar with QR codes, it's a two-dimensional barcode, and the advantage is it has everything on it so that when they take a picture of it with their camera, it can go into the network and get all the provisioning data that it needs to be able to install things for you as that specific customer. So now I can just simply give you these printed things, and voilà, there's your subscription information. Right? You're all familiar with SIM cards in cell phones, right? The huge advantage was you could just simply stick the SIM card in your phone and now you have your subscription. If you want to switch to another phone, I just simply move the SIM card to another phone. This lets me do the same kind of thing, but now for a VoIP service. And I didn't need any processor or memory in it, all I needed was a QR code. Very cute idea. There are lots of people who are trying to understand this problem, how do you get your customer started? Right?

You don't want the problem, as I mentioned earlier, of service calls, I think the gentleman in the back talked about this problem, where they're calling up your helpline to be able to get help. You want it so that they can get themselves set up and you don't have any load.