Will VoIP calls have to:

Be stored for compliance reasons?
Be stored for discovery reasons?
Will they have to be indexed? (to make them accessible)
UK is proposing that top level ISPs store all records of Internet communications (date, time, sender/ caller, receiver/callee, URL, cell ID, IP address(es), routing, duration, …) to make it convenient for the government to access them, because they do not want to have to pay each of the individual ISPs, and to limit the number of parties that they have to deal with. (See EU Data Retention Directive (EUDRD).)

Transcript

[slide402] Not only do you have recordings of calls for compliance reasons, there's a very big question of, do you have to make the contents of calls and the signaling information available for discovery? Does anyone know what discovery is in a legal sense? Have you ever heard of a company in the U.S. called Enron? They were a big energy company, and they were alleged for doing bad things, and one of the things that they did was, yes, shred all of the documents to prevent them from being investigated. And the government later came back and said, no, thou shalt not shred. You have to make it so that the investigators can actually go and find the records. That's called discoverability. So if you have a lawful court order that says, you have to provide this data, you can't simply say, well, you come in with the truck and the forklift, here's 800 terabytes of data, it's in there somewhere. You actually have to provide an index so that people can find the relevant records. But how do you index your recorded media traffic? There's an interesting question there. Do I have to do speech recognition so I can do word spotting? So now someone can say, oh, I'm looking for all the calls related to blah, blah, blah being mentioned. Which is an obvious thing that could occur in discovery. Who mentioned? Well, we're going to introduce the new product on Friday. Yes, an investigator could come back later and say, I want to hear that call. It's a very, very complex area. The UK is proposing that the top-level ISPs have to keep track of all of this information because they didn't want to deal with the little ISPs.