Features (1 of 6)

Features

List of features adopted from http://www.miercom.com/survey - augmented with my own notes with respect to SIP supporting this feature:

 

SIP

Feature

Description

911/E-911 support

Emergency services

Audible message waiting

An audible indicator when there is a new message

Automated attendant

Answers and routes calls automatically based on caller responses; e.g., via Interactive Voice Response (IVR) or DTMF prompts

Automatic alternate routing

Routes calls automatically based on user-defined routing parameters, priorities, and failover/availability decisions.

Automatic call back

Calls an extension back automatically when a busy signal or no answer is encountered.  Also known as Camp on.

Bridged call appearance

Allows the same phone number to appear and be answered on multiple phone sets

Call blocking

Selectively blocks calls from user-defined origins


Transcript

[slide173] It includes things like emergency services. What happens when you dial the emergency number? What should the SIP system do?