Example of using REFER

Example of using REFER

Third party call control, by User A to set up a session between Users B and C.

Example of using REFER
Example of using REFER

Note: the use by A of an INVITE with a Refer-to header and the user by B of an INVITE with a Referred-By header.

Transcript

[slide163] For example, we could do a refer, so I get a call, I say, no, I'm not the expert for that, I don't know, I have to send you to this study advisor, so I can now send a message to the study advisor that I'm referring you, your call to them, and they don't see the call coming from you, they see the call coming from me. But now, what happens is, in the end, of course, we set up the new media session, and now it's you and the study advisor talking and I'm not involved in it anymore.