Supplementary readings

John Alexander (Editor), Chris Pearce, Anne Smith, Delon Whetten, Cisco CallManager Fundamentals: A Cisco AVVID Solution Links to an external site. Cisco Press, 2001, ISBN: 1-58705-008-0.
Gonzalo Camarillo and Jonathan Rosenberg, SIP Demystified Links to an external site. McGraw-Hill Professional Publishing, 2001, ISBN: 0-07-137340-3.
Daniel Collins, Carrier Grade Voice Over IP Links to an external site. McGraw-Hill Professional Publishing, 2000, ISBN: 0-07-136326-2.
Jonathan Davidson, James Peters, Brian Gracely (Contributor), Jim Peters, Voice over IP Fundamentals Links to an external site., Cisco Press, 2000, ISBN: 1-5787-0168-6.
Jonathan Davidson (Editor), Tina Fox (Editor), Phil Bailey (Editor)ConCon Deploying Cisco Voice Over IP Solutions Links to an external site., Cisco Press, 2001, ISBN: 1-58705-030-7.
Bill Douskalis, Putting VoIP to Work: Softswitch Network Design and Testing Links to an external site., Prentice Hall, 2002, ISBN 0-13-040959-6.
Bill Douskalis, IP Telephony: The Integration of Robust VoIP Services Links to an external site., Prentice Hall, 2000, ISBN 0-13-014118-6.
Wenyu Jiang, Jonathan Lennox, Henning Schulzrinne and Kundan Singh, "Towards Junking the PBX: Deploying IP Telephony"
Alan B. Johnston, SIP: Understanding the Session Initiation Protocol Links to an external site., Artech House, 2001, ISBN: 1-58053-168-7.
Olivier Hersent, David, Gurle, and Jea-Pierre Petit, IP Telephony: Packet-based multimedia communication systems, Addison-Wesley, 2000, ISBN 0-201-61910-5.
David Lovell and Scott Veibell Cisco IP Telephony Links to an external site., Cisco Press, 2001, ISBN: 1-58705-050-1.
Mark A. Miller, Voice over IP Technologies: Building the Converged Network Links to an external site., Hungry Minds, Inc., 2002, ISBN 0764549073.
Daniel Minoli, Delivering Voice over IP Networks Links to an external site., John Wiley and Sons, August 2002, ISBN 0-471-38606-5.
David J. Wright, Voice over Packet Networks, John Wiley and Sons, 2001, ISBN 0-471-49516-6.
The European Online Magazine for the IT Professional Links to an external site. http://www.upgrade-cepis.org Links to an external site. Vol. II, No. 3, Jun. 2001
R.G. Cole and J.H. Rosenbluth, "Voice Over IP Performance Monitoring", Computer Communication Review, a publication of ACM SIGCOMM, volume 31, number 2, April 2001. ISSN # 0146-4833 is available from: http://www.acm.org/sigcomm/ccr/archive/2001/apr01/ccr-200104-cole.html Links to an external site.
William C. Hardy, "VoIP Service Quality: Measuring and Evaluating Packet-Switched Voice", McGraw-Hill, January 2003, 317 pages, ISBN: 0071410767. (note the reviews Links to an external site. are very mixed on this book)
Paul Mahler, VoIP Telephony with Asterisk Links to an external site., Signate, San Francisco, CA, 2004. ISBN 0-9759992-0-6
Tom Tullis and Bill Albert, Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics, Morgan Kaufmann, 2008, ISBN 978-0-12-373558-4
Elisabetta Carrara, Security for IP multimedia applications over heterogeneous networks Links to an external site., Licentiate thesis, School of Information and Communication Technology (ICT), Microelectronics and Information Technology, IMIT), KTH Royal Institute of Technology, Trita-IMIT-LCN. AVH, ISSN 1651-4106; 05:01, 2005
Moraitis Alexandros, IMS Security Links to an external site., M.Sc. thesis in Data Communication Systems, Brunel University, July 2010